Quick answers about shipping, storage, discounts and our company. Can't find what you need? Contact us.
Ordering and shipping
Where do you ship?
Anywhere in the United States, including Alaska, Hawaii and US territories. We do not ship internationally.
How fast do you ship?
Orders ship from our warehouse in Lebanon, PA in 1 to 2 business days. You will get an email with tracking as soon as your order ships.
Is shipping free?
Yes, on orders of $59 or more (after discounts) to the 48 contiguous states. Rates for smaller orders and other addresses are shown at checkout before you pay.
Can I send an order as a gift?
Yes. Enter the recipient as the shipping address at checkout and type your message in the gift message box on the product page. We hand write it on a card and include it in the box.
When should I order for the holidays?
Orders ship in 1 to 2 business days plus transit time, and carriers get busy in December. For holiday gifts, order at least a week before you need them.
What is your return policy?
Unopened items in original packaging can be returned within 30 days of delivery. For food safety we cannot accept opened items. If your order arrives damaged, wrong or incomplete, contact us within 30 days with your order number and a photo and we will send a free replacement or a full refund, no return needed.
Do you charge sales tax?
Only on orders shipped to Pennsylvania. Jerky and meat snacks are not taxed; some non-food items may be.
Storage and freshness
Do beef sticks need to be refrigerated?
Not before opening. Unopened sticks are shelf stable. After opening, reseal the bag or use an airtight container and follow the storage note on the pack. Some items, like Lebanon bologna sticks, should be refrigerated after opening.
How long do beef sticks last?
Every pack is printed with its expiration date. Most of our sticks keep for months unopened. Once a bulk bag is opened, enjoy it within about three weeks.
Are your meat snacks inspected?
Yes. Our meat snacks are USDA inspected.
Where can I find ingredients and nutrition facts?
Each product page lists the ingredients and nutrition information. If you have a specific question, call or email us and we will check the label for you.
Saving money
Do you have quantity discounts?
Yes. Mix and match any eligible items and save 5% on 3 or more items or 10% on 6 or more. The discount applies automatically in your cart.
How does Subscribe & Save work?
Pick Subscribe & Save on an eligible product, choose a delivery every 2, 4, 8 or 12 weeks, and save 10% on every delivery. You can skip or cancel any time.
Do you sell wholesale?
Yes. We sell to stores, teams, camps and resellers. Ask for wholesale pricing and we will get back to you.
What is the Surprise Box?
A curated assortment of our meat snacks in two sizes: $100 or more in value for $79.99, or $200 or more for $149.99. Both ship free. Contents change, so every box is different. Discount codes and quantity discounts do not apply to the Surprise Box or gift cards.
Do you sell gift cards?
Yes. Beefsticks.com gift cards come in $25, $50 and $100 and can be emailed to you or straight to the recipient on a date you choose.
About us
Who runs Beefsticks.com?
Beefsticks.com is run by Choo Choo R Snacks, Inc. of Lebanon, PA, the maker of Buffalo Bills Premium Snacks since 1990. Read our story.
Which brands do you carry?
Buffalo Bills, Weaver's, Trail's Best, Wild Bill's, Hannah's and Bull's, with more on the way.
How do I reach customer service?
Call 717-273-7499 (Monday to Friday, 8am to 4pm ET) or email sales@beefsticks.com.
Looking for ideas? Read our beef stick guides.
