Our Promise: Arrives Right or We Make It Right

Our promise: every Beefsticks.com order arrives right, or we make it right. If anything is damaged, wrong or missing, we send a free replacement or a refund, and you do not need to send anything back.

What we promise

  • Damaged, wrong or missing items: contact us with your order number and a photo, and we will send a free replacement or a refund. No return needed.
  • Fast shipping: orders ship from our Lebanon, Pennsylvania facility in 1 to 2 business days.
  • Real people: call or email us and you reach our team in Lebanon, PA.

How to reach us

Email sales@beefsticks.com or call 717-273-7499, Monday to Friday, 8am to 4pm ET, with your order number.

See our full refund policy for details.